General Terms and Conditions of Dr. Cattani Herbaceutical LTD
The general terms and conditions were originally written in German. In the event of discrepancies between the German version and another language, the German original shall be deemed the binding version.
The GTCs were originally written in German. In case of discrepancies between the German version and any other language, the German original shall be deemed the binding version.
1. 1 general basis / scope
1.1 These General Terms and Conditions (hereinafter: "GTC") regulate the legal relationship between Dr. Cattani Herbaceutical TLD, Dubin, Ireland (hereinafter: "Contractor") and the Client.
General terms and conditions of the Dr. Cattani Herbaceutical (hereinafter referred to as the "Contractor")
1. general provisions
The general terms and conditions of Dr. Cattani Herbaceutical LTD apply. The parties agree that the written form is the validity requirement for contracts and all possible assurances, amendments and supplements. In the event that a provision of these general terms and conditions should be invalid, the validity of the remaining provisions shall not be affected.
Our offer is valid for Switzerland, Lichtenstein and the countries from the EU, other countries on request. All product details are non-binding. We reserve the right to make changes to descriptions, illustrations and prices.
3. shipping costs
The current postal rates for packaging and postage are charged per order. For shipping to other European countries, the effective postage and packaging costs will be charged.
With your order, also by e-mail, you declare your unrestricted and unconditional agreement to our general terms and conditions.
5. conclusion of contract
With the order, also by e-mail, a purchase contract is concluded, unless Dr. Cattani Herbaceutical LTD declares in writing or by e-mail not to deliver within 5 days after the receipt of the order. Contract language is German.
6. data protection
We process your data for order processing and to maintain the ongoing customer relationship.
Under no circumstances will your data be passed on to third parties.
Delivery will be made within 7 working days. If the delivery is not made on time, the buyer must set a period of grace of 30 days in writing, so that he can withdraw from this contract after the period has expired unused.
The invoice is payable within 10 days net, without any deductions. After expiry of the unused payment period, the buyer is automatically in default. In case of default of payment we charge Euro 10.00 for the first reminder and Euro 20.00 for the second reminder. In case of default of payment we reserve the right to deliver by cash in advance or cash on delivery. Any additional costs incurred will be passed on. Claims against Dr. Cattani Herbaceutical LTD cannot be assigned or offset against purchase price claims. For new customers, the first delivery is made against prepayment.
For orders over Euro 500.00, where we purchase exceptional raw materials or deliver semi-finished products to producers, the order is only valid if a deposit of at least 70% of the order value has been paid at the same time.
9. right of return
Correctly delivered products cannot be exchanged or taken back.
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.
In order to exercise your right of withdrawal, you must inform us [enter the name of the entrepreneur, address and, if available, telephone number, fax number and e-mail address] by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory. You can also fill out and submit the model withdrawal form or another clear declaration electronically on our website (insert internet address). If you make use of this option, we will send you a confirmation of receipt of such revocation without delay (e.g. by e-mail).
In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us or to (insert here the name and address of the person authorized by you to receive the goods, if applicable) without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods.
You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
- End of the cancellation policy -
Complaints must be sent in writing to Dr. Cattani Herbaceutical LTD within 8 days. In case of damage during transport, you must make a complaint to the post office within 48 hours.
11. original general terms and conditions
The AGB's are written in the origin in German language, with discrepancies due to the translation into other languages, the original version is valid
12. place of jurisdiction and applicable law.
The place of jurisdiction is exclusively Dublin Ireland. Irish law is applicable.
2. links to other providers
2.1 Our website also contains - clearly recognisable - links to the websites of other companies. As far as links to websites of other providers are available, we have no influence on their contents. Therefore, no guarantee and liability can be assumed for these contents. For the contents of these sides always the respective offerer or operator of the sides is responsible. At the time of linking, the linked pages were checked for possible legal infringements and recognizable infringements. Illegal contents were not recognisable at the time of linking. A permanent control of the contents of the linked pages is not reasonable without concrete evidence of an infringement. As soon as we become aware of any legal infringements, such links will be removed immediately.